Frequently Asked Questions
Everything you need to know about shopping with Pyrrha
What materials are used in Pyrrha jewelry?
Our pieces are handcrafted using reclaimed 925 sterling silver, 14k gold, and bronze. We are a certified B Corp and prioritize sustainable sourcing for all our materials.
How long will it take for my order to ship?
As most of our items are made to order, please allow 3-5 business days for production. Once shipped, standard delivery typically takes 2-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-engraved pieces and final sale items are non-returnable.
Do you ship internationally?
Yes, Pyrrha ships worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that duties and taxes may apply.
How do I care for my jewelry?
To maintain the finish, we recommend avoiding contact with perfumes, lotions, and chlorine. Clean your jewelry gently with a soft polishing cloth and store it in a cool, dry place.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.